Does Loyalty Pay?
Loyalty schemes rewarding customers, vouchers, cash back and air miles are all something that we are familiar with. And lets face it, loyalty is worth it when you get bucks in your hand and /or a rebate on your travel. The principle is simple – the more you spend the more you get in return – or not – as in the case with some airlines who make it so difficult for you to redeem your air miles by spending endless hours on the phone or simply not updating their records with recent miles that you have earned.
While it is tempting to wash your hand of the irritation and forget the whole thing, don’t give up just yet. If it is on offer then you should jump at the idea of a freebie especially those of you who are frequent fliers. Some tips to assist you include remembering to keep your boarding pass and to hand deliver it to the customer service counter.
Any other bright ideas you might have are welcome, send us your comments, we want them!
1 comment June 19th, 2006
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